- “Nationwide technique shutdown” due to customs laptop glitch
- Outage is impacting intercontinental vacationers in the United States
“We have read that there is a nationwide technique shutdown that is impacting all intercontinental arriving travellers,” reported Reese McCranie, a spokeswoman for Hartsfield-Jackson Atlanta International Airport.
Miami International Airport officials tweeted that “@CustomsBorder outage is nationwide. They are doing work to restore. Many thanks for your endurance.”
CNN has attained out to US Customs and Border Protection with no response.
The outage influenced the Atlanta and Miami airports before in the evening. But travellers heading through customs at Hartsfield-Jackson ended up no more time getting delayed for the reason that the customs computers there ended up up and managing once again, US Customs Border Protection spokesman Rob Brisley told CNN.
“We can confirm that there was an outage with the processing laptop that the customs officials use. It lasted about an hour at the Atlanta airport, causing delays with intercontinental travellers,” Brisley reported.
Jennifer Powers-Johnson was returning from a London relatives trip when she arrived at Salt Lake Town International Airport on Monday and was delayed at customs for the reason that of the outage, she told CNN.
“When I landed at Salt Lake I obtained a text from my cousin who experienced been with us in London but experienced a link in Baltimore. She reported customs was down nationwide,” Powers-Johnson reported.
“Delta experienced us all line up after we landed and it took a when right before customs was even equipped to come across us a area the place we could wait for the reason that the airport is so modest. I would not have experienced any idea of what was heading on if my cousin did not text me.”