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1 result for “customer service automation”

Ringg routes 7M monthly calls through OpenAI's GPT-5.6 models, resolving up to 65% without humans
Technology 23 Sep 2026

Ringg routes 7M monthly calls through OpenAI's GPT-5.6 models, resolving up to 65% without humans

Ringg routes 7 million monthly calls through OpenAI's GPT-5.6 and GPT-4.1 models, resolving up to 65% without a human agent. Shifting some real-time workloads to GPT-5.6 Luna cut model costs by about 90%, Ringg says.

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